Services and Support

When looking for an IT specialist, the best prospect has a certain set of technical skills to put your business anxiety at ease. We are capable and excited to show you what BrightLinkTechnology has to offer.


Managed Services and Support

Let’s take some of the stress out of your life as a business owner. BrightLink’s managed services are the core of our IT firm and the foundation for building partnerships with a small business. The services take the day-to-day maintenance, monitoring and management off your hands so you can focus on your core business and let your employees focus on their jobs. You finally get to focus on what you’re good at, and we will handle the rest.
Our Managed Services & Support Work Includes:
  • 24/7 Remote Monitoring
  • Business Continuity
  • Infrastructure Security
  • Secure Local & Remote Access
  • Server & Desktop Support

Administration and Management

Along with our managed services and 24/7 Lights-On platform, we also provide an additional level of service through our IT Administration & Management expertise. These additional services will give you a greater peace of mind as you focus on your clients. Know that the service we provide our partners are as thorough and complete as they are valuable.
Our Administration & Management Services Includes:
  • Environment Reporting & Documentation
  • Hardware & Software Management
  • Network & Data Access Provisioning
  • Software Licensing Management

Strategic IT Planning

The technology world is always evolving, similar to your growing business. As a professional technology services provider, we do not stop once your network is stable, secure and reliable. Technology is a tool and as new tools are developed, vetted, and made available to the small business community, it is our job to determine if these new tools are a good fit for you and your business. We are constantly reviewing, researching and collaborating with our vendors and partners to stay abreast of what is available. This is an ongoing discipline and one we gear much of our passion to.
Our Strategic IT Planning Services Includes:
  • Cloud Computing
  • Information Flow Analysis & Automation
  • Server & Application Virtualization

IT Enhancement Services

Whether you have a small IT staff and need an additional IT services set of eyes on a major upgrade or your only engineer is going on vacation for two weeks, we can provide the additional support with our on-demand talent and services. At the end of the day, we are on the same team, and BrightLink wants to see you succeed.
Our IT Enhancement Services Includes:
  • Key IT Staff Vacation Coverage
  • Project-Based Man Power

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